Refund policy

🔄 Return & Refund Policy

Due to the hygienic nature of skincare products, we follow a strict return policy.


Return Eligibility

Returns are accepted only if:

  • Product is damaged, leaked, or incorrect

  • Product is unused and unopened

  • Complaint is made within 48 hours of delivery


Non-Returnable Items

  • Opened or used products

  • Items damaged due to misuse

  • Sale or discounted products


Refund Process

  • Approved refunds are processed within 7–10 business days

  • Refunds are issued to the original payment method

  • Shipping charges are non-refundable


How to Request a Return

Please send:

  • Order number

  • Clear pictures or video of the issue

📧 Email: ayrahbeauty11@gmail.com
📱 WhatsApp: +92 324 4734041